Incident Management
Record the full details of any losses or incidents, classifed by actual loss, potential loss, near miss, irregular expenditure or fruitless and wasteful expenditure.
Identify and record loss and recovery events
Losses, near misses, and recoveries can be captured and managed within Exclaim Integrated. The incident module allows the creation of any loss category or type. Customer complaints can be logged and linked to risk tracking.
Investigate events and root causes
Exclaim Integrated facilitates a root cause analysis for each incident. The root cause is linked to the root cause repository, allowing the identification of recurring root causes across all modules.
Link incidents to controls
Incidents can be linked to controls to identify failing controls and take action to improve these controls.
Loss analysis and reporting
Dashboards and reports provide detailed analysis of losses, recoveries and near misses.
A complete GRC solution.
Frequently asked questions:
Can I procure only certain modules, or must I procure the full GRC solution?
Modules can be procured separately depending on your needs.
Does Exclaim provide support to users after installation?
Yes, we have a support office that operates during business hours to assist with any queries you may have.
Does Exclaim provide training for the use of its software?
Exclaim has a training academy that provides training for all user types. Get more information about course content and registration in the Training Academy section on the website, or contact us at training@exclaim.co.za or (011) 958 0445.
Do you only provide a law library for South Africa?
Exclaim provides law libraries for most countries in Africa, including Namibia, Zimbabwe, Botswana, Kenya, Uganda, Malawi, Lesotho, Eswatini whilst also providing Services to Europe, Asia and USA. Contact us to obtain the complete list.
Speak to us today about how we can help you manage risk and compliance within your organisation.
Tel: +27 11 958 0293.
